Shipping policy
SHIPPING & DELIVERY / PENGIRIMAN DAN PENGANTARAN
Grand Wall Indo saat ini mengirim pesanan ke seluruh wilayah Indonesia. / Grand Wall Indo currently ships orders within Indonesia.
Pesanan diproses setelah pembayaran produk diterima dan diverifikasi. / Orders are processed after product payment has been received and verified.
Pengiriman diatur setelah pesanan dikonfirmasi. Biaya pengiriman akhir dan pilihan kurir akan dikonfirmasi berdasarkan alamat tujuan, berat dan ukuran paket, serta ketersediaan kurir. / Shipping is arranged after order confirmation. The final shipping cost and courier option will be confirmed based on destination, parcel weight and dimensions, and courier availability.
Biaya pengiriman dibayarkan sebelum pesanan dikirim, kecuali dinyatakan lain saat checkout. Pesanan tidak akan dikirim sebelum biaya pengiriman dikonfirmasi dan dibayarkan. / Shipping costs are paid before dispatch unless stated otherwise at checkout. Orders will not be dispatched until the shipping cost has been confirmed and paid.
Pelanggan dapat mengajukan kurir pilihan; kami akan mengonfirmasi ketersediaannya. / Customers may request a preferred courier; availability will be confirmed.
Nomor resi akan diberikan setelah pengiriman, jika tersedia. / A tracking number will be provided after dispatch, when available.
Pastikan alamat pengiriman dan nomor kontak lengkap serta benar. Grand Wall Indo tidak bertanggung jawab atas keterlambatan akibat informasi pelanggan yang tidak lengkap atau salah. / Please ensure that the shipping address and contact number are complete and correct. Grand Wall Indo is not responsible for delays caused by incomplete or incorrect customer information.